Policies

Privacy Policy

At Coco Blitz, we place the highest value on safeguarding our customers' privacy. This Privacy Policy has been established to ensure your confidence when shopping with us. Be assured that our secure server provides one of the safest shopping experiences available. If you encounter any concerns, we are committed to resolving them promptly and to your satisfaction.

This Privacy Policy outlines the collection, use, and sharing of your personal information when you visit or make purchases from cocoblitz.com

Personal Information We Collect

We gather personal information to streamline order processing and to inform you about exclusive offers and discounts. Our goal is to create an enhanced and personalized shopping experience for you in the years to come.

Through interactions on our website and through emails, such as placing orders, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date, and billing address), products purchased, and recipient's name, telephone number, address, and email address. This information is collected even in the event of order cancellation. If you choose to register as a member on our website, we may request your name, address, telephone numbers, email address, and other relevant details.

Cookies: A "cookie" is a small file stored on your computer by a website that assigns you a numeric user ID and stores certain activity-related information. Cookies help us identify returning customers and offer personalized product recommendations based on your preferences. Rest assured, no personal or financial information is stored when using cookies. While most web browsers automatically accept cookies, you have the option to prevent their use. However, please note that disabling cookies may impact certain features on our website.

How We Use the Collected Information

We utilize the information collected on our website for the following purposes:

  • Process Orders: We use the collected information to process your orders efficiently.
  • Personalized Experience: Enhance your shopping experience by offering personalized product recommendations and informing you about offers and discounts available at Coco Blitz.
  • Third-Party Links: Please be aware that when you click on links or banner ads that direct you to third-party websites, you are subject to their respective privacy policies. We advise you to review the posted privacy statements and user terms and conditions before interacting with or providing personal information to other websites.

Your Security: Your security is paramount to us. Our website employs SSL encryption technology to safeguard your credit card and personal information during transmission over the internet.

Additional Information for Purchase

When making a purchase or attempting to do so through our Site, we collect specific information, including your name, billing address, shipping address, and payment details (including credit card numbers, email address, and phone number). This information is referred to as "Order Information."

When we refer to "Personal Information" within this Privacy Policy, we are addressing both Device Information and Order Information.

How We Use Your Personal Information

We employ the Order Information we collect primarily to fulfill orders placed through our Site. This involves processing payment details, arranging shipping, and providing you with invoices and order confirmations. Additionally, we utilize this Order Information to:

  • Communicate with You
  • Screen Orders for Potential Risk or Fraud
  • Provide Information or Advertising Pertaining to Our Products or Services, in line with your preferences

Device Information and Analytics

We use the Device Information collected to help us identify potential risks and fraud, and to enhance and optimize our Site. This involves generating analytics about customer interactions and browsing patterns, as well as evaluating the success of our marketing and advertising campaigns.

Sharing Your Personal Information

Coco Blitz does not share your Personal Information with third parties.

Third-Party Service Providers

We utilize Shopify to power our online store. You can learn more about how Shopify uses your Personal Information by referring to their Privacy Policy.

We also employ Google Analytics to gain insights into how our customers utilize the Site. Details about how Google uses your Personal Information can be found in their Privacy Policy. You also have the option to opt out of Google Analytics by using the Google Analytics Opt-Out Tool.

Opting Out of Targeted Advertising

To opt out of targeted advertising, you can use the following links:

Do Not Track

Please note that our Site's data collection and use practices are not altered in response to Do Not Track signals from your browser.

Data Retention

When you place an order through our Site, we will retain your Order Information for our records, unless you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices, or for operational, legal, or regulatory reasons.

Age Restrictions

Our Site is not intended for individuals under the age of 21 years old.

Intellectual Property

All materials, including images, illustrations, designs, icons, photographs, logos, slogans, content, source code, and other written and visual materials on the Coco Blitz Website and its affiliates, are the exclusive copyright, trademark, and/or otherwise noted intellectual property owned and/or licensed by Coco Blitz. Unauthorized use of this content may be subject to legal action.

Contact Us

For more information regarding our privacy practices, questions, or if you have a complaint, please contact us by email at info@cocoblitz.com or by mail using the details provided below:

Coco Blitz

2401 Fountain View Dr. Ste 312 c/o 1070

Houston, Texas 77057